Last Updated: July 2026

Welcome to Smak Av Indonesia. By accessing and using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before placing an order.

1. General

Smak Av Indonesia provides authentic Indonesian food products and ready meals for customers in Norway. By using our website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

2. Products

We strive to ensure that all product descriptions, images, prices, and availability are accurate. However, slight variations may occur due to seasonal ingredients, packaging updates, or product availability.

All products are subject to availability.

3. Pricing

All prices displayed on our website are listed in Norwegian Krone (NOK) and include applicable VAT unless otherwise stated.

We reserve the right to update prices without prior notice.

4. Orders

An order is considered confirmed once payment has been successfully completed and you receive an order confirmation by email.

We reserve the right to refuse or cancel any order in cases of pricing errors, suspected fraud, or unavailable products.

5. Payment

We accept secure online payments through approved payment providers available on our website.

Your payment information is processed securely and is never stored on our servers.

6. Delivery

We deliver within Norway.

Estimated delivery times are provided for guidance only and may vary due to weather conditions, courier delays, or other circumstances beyond our control.

Customers are responsible for ensuring that the delivery address provided is accurate.

7. Food Safety

Our products should be stored and handled according to the instructions provided on the packaging.

Smak Av Indonesia is not responsible for products that are improperly stored after delivery.

Customers with food allergies should carefully review the ingredient information before purchasing.

8. Returns & Refunds

Due to food safety regulations, we cannot accept returns of food products once they have been delivered.

If your order arrives damaged, incorrect, or incomplete, please contact us within 24 hours of delivery, including photos of the affected items. We will assess each case individually and offer a replacement or refund where appropriate.

9. Limitation of Liability

Smak Av Indonesia shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website.

Our liability is limited to the value of the purchased products.

10. Privacy

Your personal information is processed in accordance with our Privacy Policy and applicable Norwegian and European data protection laws (GDPR).

11. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Changes become effective immediately upon publication on this website.

12. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Smak Av Indonesia

Email: info@smakavindonesia.com

Website: www.smakavindonesia.com